Effective Date: December 3rd, 2024
1. Introduction
Servo Autowerkz Pte Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal data we collect about you, how we use it, and your rights under the Personal Data Protection Act PDPA and other applicable data protection laws.
2. Personal Data We Collect
We may collect the following personal data:
- Personal Information: Name, email address, phone number.
- Vehicle Information: Make, model, year, license plate number.
- Service History: Details of services performed, parts used, and costs.
- Contact Preferences: How you wish to be contacted (e.g., email, phone).
3. How We Use Your Personal Data
We may use your personal data for the following purposes:
- Providing Services: To fulfill your service requests, including booking appointments, diagnosing issues, and performing repairs.
- Customer Communication: To communicate with you regarding service updates, appointment reminders, and other relevant information.
- Marketing and Promotions: To send you marketing materials, promotions, and newsletters, subject to your consent.
- Improving Our Services: To analyze customer data to improve our services and customer experience.
- Compliance with Legal Obligations: To comply with applicable laws and regulations.
4. Sharing Your Personal Data
We may share your personal data with:
- Service Providers: Third-party service providers who assist us in providing our services, such as parts suppliers or delivery services.
- Legal Authorities: If required by law or legal process.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
Under the Personal Data Protection Act (PDPA), you have the right to:
- Access your personal data
- Correct any inaccuracies in your personal data
- Request the erasure of your personal data
- Restrict the processing of your personal data
- Object to the processing of your personal data
- Data portability
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Servo Autowerkz Pte Ltd 8 Sin Ming Industrial Estate Sector C, #01-50, Singapore 575643
Email: info@servoautowerkz.com